SteerTask watches your Instagram, LinkedIn, Facebook DMs, Messenger, Comments, Email, Web Chats, Website Forms - classifies every message, and makes sure nothing goes cold while you're with clients.
Three scenarios playing out on your channels right now, while you're in session.
Someone asks about a consultation at 11am. You're in session until 2. By 2pm they've booked with the coach who responded at noon. You never knew they were there.
Your reel gets 200 views. Three people ask "how do I work with you?" You see them three days later. The post is buried. Those people moved on after 24 hours without a reply.
Your highest-intent leads fill forms late at night. By the time you check in the morning, that person has spent 11 hours wondering if you'll ever reply.
Works on top of your existing tools. No new inbox to learn.
Link Instagram, Facebook, WhatsApp, email, your web chat, and contact forms. Read-only for 14 days — we show you the leak before anything changes.
Incoming messages are tagged as Lead, Query, Complaint, or Noise. You see what matters. The rest is filtered out.
Each lead or query becomes a task assigned to you or a VA — with a response window. If it's not handled, it escalates to you directly.
Median response time, unanswered rate, escalations caught, and leads converted. Know the size of the leak, then watch it close.
Stop checking six apps to confirm you haven't missed anything. SteerTask watches all of them.
Direct messages and post comments, classified and queued with response windows
Page DMs and post comments from your Facebook business page
Messages via your existing WhatsApp Business connection
Your existing inbox — no new address, no change to how you receive
Tawk.to, Crisp, and other chat widgets on your website
Form submissions from your website — even the ones that come in at 10pm
You're not a social media team. You're a coach, therapist, matchmaker, or clinician — and chasing DMs between sessions is stealing time from work that actually earns.
Before we change anything, 14 days of read-only data shows exactly where you stand.
Built with data minimisation, audit logging, and access controls. We classify messages without storing clinical content. Your conversations stay in your tools — we only track what happened to them.
Connect your channels in 10 minutes. We run 14 days of read-only analysis and give you a report: unanswered rate, response time by channel, leads that went cold, and an estimate of revenue left on the table.
Month to month. No annual commitment. Scale up once the numbers are obvious.
No. SteerTask connects to the channels you're already on — Instagram, WhatsApp, your email inbox, your website's chat widget. You reply wherever you normally reply. We just make sure nothing slips.
When you sign up, SteerTask connects in read-only mode for 14 days. We classify every incoming message and produce a baseline: how many came in, what they were, how long they sat unanswered, which channels leaked the most. You get the full report before we change anything.
VAs see message content only — the same thing visible in your inbox. They don't access clinical notes, records, or any system beyond the connected messaging channels. You control exactly what they can respond to, what escalates to you, and what they never touch.
SteerTask is an accountability layer that sits alongside tools like Respond.io, not a replacement. Where those tools handle AI agent replies, we handle the part they don't: SLA tracking, escalation to the practice owner, task completion rates, and the weekly accountability report. Many clients use both.
It's built specifically for solo practitioners. The Tool-only plan works with just you. The Managed plan adds a VA who handles the volume you can't reach during sessions. No team required at any tier.