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The inbox that closes the loop

Conversations in. Tasks out.

SteerTask reads every customer conversation email, WhatsApp, chat, social and turns it into assigned, tracked tasks in the tools your team already runs on.

🎁 7 Days Free Trial    💳 No Credit Card Required

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One inbox for every channel your customers use.
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Meet SteerTask
SteerTask is the AI-powered shared inbox that turns customer conversations
SteerTask is the AI-powered shared inbox that turns customer conversations
into tracked work. It extracts action items, routes them to the right tools and
into tracked work. It extracts action items, routes them to the right tools and
people, and automatically keeps customers updated until everything is
people, and automatically keeps customers updated until everything is
resolved.
resolved.
The gap nobody's closing

Your team answers in one place, then re-types the work somewhere else.

Tasks get forgotten, ownership stays unclear, and follow-ups take time.

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Action items get lost in the noise

Requests arrive across email, WhatsApp, chat and DMs. The ones that don't get logged simply vanish.

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Copy-paste eats hours every week

Agents read a message, switch tabs, and manually recreate it as a task owner, priority, due date, all by hand.

Customers never hear back

The task gets done, but nobody circles back to the person who asked. The loop stays open.

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How It Works

From first message to done, in one flow.

SteerTask sits on top of your conversations and quietly does the busywork between talking and doing.

Step 1 - Connect Channels
Step 2 - Extract the Work
Step 3 - Approve & Assign
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Connect your channels

Plug in email, WhatsApp, live chat and social in a few clicks. Every conversation flows into one shared inbox your whole team can see.

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SteerTask extracts the work

It reads each conversation, pulls out the real action items, and drafts a reply from your knowledge base priority, owner and due date inferred for you.

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Approve, and it routes itself

One click sends the task to Asana, Jira or Trello with the right owner. When it's done, SteerTask updates the customer in the original thread.

By the numbers

Built by Experts. Trusted by Innovators.

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Time spent on admin

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Channels, one unified inbox

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No missed action items
What's inside

A shared inbox with a brain for follow-through.

Everything a modern support or agency team needs to stop losing work between conversations and completion.

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One-click suggested replies

Drafts accurate replies instantly using your knowledge base and previous customer conversations.

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Smart task extraction

Detects intent and extracts every action item from complex customer messages automatically.

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Routes to the right tool

Automatically assigns tasks to the right tools, teams, and owners based on expertise.

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Closes the loop

Sends customer updates automatically when linked tasks are completed in project management.

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Deduplicates at scale

Groups duplicate customer requests into one task while tracking everyone awaiting resolution.

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Instant knowledge answers

Answers customer questions instantly using your knowledge base and previous support conversations.

Works with your stack

Tasks land where your team already works.

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Connects your favorite apps

Integrate diverse data sources to enrich your agent's knowledge and capabilities.

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More than 450+ Integrations
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Never lose work between conversations & execution

SteerTask eliminates manual handoffs by turning every customer message into tracked, assigned work while keeping customers informed from start to finish.

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Zero Manual Entry

Stop copying requests into project tools. AI extracts tasks, assigns owners, and fills details automatically.

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Faster Customer Resolution

Every update flows back to the customer automatically, reducing follow-ups and improving response experience.

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What Our Customers Are Saying

Teams across industries trust our SteerTask to improve support, scale faster, and delight users.

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"SteerTask bridges the gap between customer support and project management. It's like adding an AI operations assistant to every conversation."
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"The AI task extraction is surprisingly accurate. We no longer miss feature requests or bug reports buried inside long customer emails."
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"Our designers, developers, and account managers finally work from the same source of truth. Customer follow-ups happen automatically."
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"SteerTask eliminated hours of manual task creation every week. Our support team stays in one inbox while engineering gets every request automatically."
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"Suggested replies save our agents a huge amount of time, and customers love getting updates without chasing us for progress."

Stop re-typing. Start closing the loop.

Connect your first channel and watch a conversation become a tracked task in under two minutes.

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Got Questions? We’ve Got Answers

Everything you need to know about SteerTask in one place: quickly find answers about how it works, its features, and how it can simplify your daily workflow.