SteerTask reads every customer conversation email, WhatsApp, chat, social and turns it into assigned, tracked tasks in the tools your team already runs on.
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Tasks get forgotten, ownership stays unclear, and follow-ups take time.

Requests arrive across email, WhatsApp, chat and DMs. The ones that don't get logged simply vanish.

Agents read a message, switch tabs, and manually recreate it as a task owner, priority, due date, all by hand.
The task gets done, but nobody circles back to the person who asked. The loop stays open.

SteerTask sits on top of your conversations and quietly does the busywork between talking and doing.

Plug in email, WhatsApp, live chat and social in a few clicks. Every conversation flows into one shared inbox your whole team can see.

It reads each conversation, pulls out the real action items, and drafts a reply from your knowledge base priority, owner and due date inferred for you.

One click sends the task to Asana, Jira or Trello with the right owner. When it's done, SteerTask updates the customer in the original thread.

Everything a modern support or agency team needs to stop losing work between conversations and completion.
Drafts accurate replies instantly using your knowledge base and previous customer conversations.
Detects intent and extracts every action item from complex customer messages automatically.
Automatically assigns tasks to the right tools, teams, and owners based on expertise.
Sends customer updates automatically when linked tasks are completed in project management.
Groups duplicate customer requests into one task while tracking everyone awaiting resolution.
Answers customer questions instantly using your knowledge base and previous support conversations.
Integrate diverse data sources to enrich your agent's knowledge and capabilities.

SteerTask eliminates manual handoffs by turning every customer message into tracked, assigned work while keeping customers informed from start to finish.
Stop copying requests into project tools. AI extracts tasks, assigns owners, and fills details automatically.
Every update flows back to the customer automatically, reducing follow-ups and improving response experience.
Teams across industries trust our SteerTask to improve support, scale faster, and delight users.





Connect your first channel and watch a conversation become a tracked task in under two minutes.


Everything you need to know about SteerTask in one place: quickly find answers about how it works, its features, and how it can simplify your daily workflow.